SMS Terms and Conditions

LAST UPDATED: MARCH 20, 2026

At High Point Living, we respect your privacy and are committed to providing a transparent and compliant SMS communication experience. This policy outlines the terms of our SMS communications, your rights, and how we handle your personal information in compliance with The Campaign Registry (TCR) requirements.

CONSENT FOR SMS COMMUNICATIONS

Upon granting consent to receive SMS communications from High Point Living, please be assured that your phone number and SMS consent will remain confidential. We will not sell or share your information with third parties or affiliates. Your phone number and consent will be used to facilitate communication with you and will not be disseminated for marketing purposes.

For all methods of obtaining consent, review our Privacy Policy, which includes:

• A clear statement that information obtained during the SMS consent process will not be shared with third parties.
• How your consumer information is used, collected, and shared.

TYPES OF SMS COMMUNICATIONS

After obtaining consent, the following types of messages may be sent to you, depending on your interactions with our services:

• Customers and Guests: Updates related to appointments, property details, marketing materials, or other relevant information.
• Appointment Reminders: Reminders about scheduled appointments or events.
• Resource Reminders: Reminders about necessary documents or requirements for closings or other appointments.
• Sample Message: “Hi [Customer Name], this is a reminder about your upcoming appointment with [Business Name] on [Date] at [Time]. We look forward to seeing you!
  To opt out, reply ’STOP’ to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply ’HELP.’”

HOW TO OPT-IN

You can opt in to receive SMS messages from High Point Living when completing the Contact Us form by checking the box next to “I agree to receive SMS messages as described below.”

By checking this box, you consent to receive SMS text messages from High Point Living at the mobile number you provided. These messages may include updates related to appointments, property details and events, and High Point Living marketing messages. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP and get help by replying HELP. Your consent is not a condition of purchase. See our [Privacy Policy] and [Terms & Conditions] for more information.

Your consent will not be sold or shared with third parties for marketing. We will not send SMS messages to you without your permission.

HOW TO OPT-OUT

You can stop receiving texts from High Point Living by replying STOP to any SMS message. Once you opt-out, you will not receive messages. If you want to receive SMS messages again, reply START.

HELP

If you are experience any issues, you may reply with the keyword HELP, or you can contact us at https://highpointliving.com/contact-us/

STANDARD MESSAGING DISCLOSURES

• To opt out of SMS communications, simply reply with “STOP”.
• For assistance or inquiries, reply with “HELP”.
• Sample response for “HELP” reply: “For further assistance, please visit our website at highpointliving.com/contact-us/, or contact us at (872) 327-3240.
• Message and data rates may apply.

MESSAGE FREQUENCY

You may receive approximately 2-4 messages per day related to your requests. However, the frequency may vary depending on the nature of communication.

POTENTIAL FEES FOR SMS MESSAGING

Your phone carrier may charge you for each message sent or received. These charges can vary depending on your carrier and whether the message is sent within the country or internationally.

CONSENT DISCLAIMER

Providing consent to receive SMS messages is voluntary and not a condition of purchasing any goods or services.

UPDATES TO THIS SMS COMPLIANCE POLICY

We may update these terms and conditions to reflect changes in our practices or compliance requirements. Any changes will be posted on this page with an updated effective date.

CONTACT US

If you have questions about these SMS Terms and Conditions, you may contact us by visiting  highpointliving.com/contact-us/